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LinkedIn Sales Navigator

LinkedIn Sales Navigator

Overview

What is LinkedIn Sales Navigator?

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.

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Recent Reviews

TrustRadius Insights

LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various …
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Best Lead Sourcing Tool

10 out of 10
August 31, 2022
We use Sales Nav to source leads it provides a broad variety of filters that let us narrow down our search results. It offers insights and …
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Expensive, But Awesome!

9 out of 10
April 28, 2022
I've been using LinkedIn Sales Navigator for the past 5 years now. It's a powerful database tool for customer relationship management, as …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Advanced search (174)
    8.4
    84%
  • Identification of new leads (172)
    8.3
    83%
  • List quality (168)
    8.3
    83%
  • Company information (172)
    8.0
    80%
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Pricing

View all pricing

Professional

$79.99

Cloud
per month

Team

$134.99

Cloud
per license

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://business.linkedin.com/sales…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

7.8
Avg 7.5
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Product Details

LinkedIn Sales Navigator Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.

Reviewers rate Advanced search and Smart lists and recommendations highest, with a score of 8.4.

The most common users of LinkedIn Sales Navigator are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1384)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various industries. Users have found the product to be invaluable for prospecting, lead generation, and understanding target markets. With Sales Navigator, sales professionals can hunt relevant profiles, find the right connections, and prospect new high-value target personas. This allows them to identify key decision-makers within organizations and make meaningful touchpoints with potential prospects through social interaction.

The product's advanced search filters and database capabilities enable users to run targeted searches based on specific criteria, helping them find the right prospects faster than using regular LinkedIn. Sales teams also use Sales Navigator to gain crucial insights into potential customers, understand strategic accounts, and support customers in existing accounts. Additionally, the tool provides timely updates and alerts regarding client activities, empowering sales teams to stay informed and take proactive actions in identifying and winning new business.

Moreover, LinkedIn Sales Navigator has proven effective in partner and sales prospecting processes. It helps users establish partnership arrangements, understand decision-makers, and gain insights into target industries. The advanced analytics provided by Sales Navigator allow users to leverage LinkedIn postings for better prospecting. By using the tool's features such as InMail messaging and lead lists functionality, users can connect with prospects directly, generate leads, and expand their touches for sales.

Sales Navigator is not only beneficial for sales teams but also for the marketing department. It provides a convenient way to quickly find the right contacts, gather information about companies and contacts, and confirm the accuracy of information. This enables marketers to create targeted campaigns, engage with potential customers, position themselves as thought leaders in their industry, and map out global accounts and business units.

Overall, LinkedIn Sales Navigator has been highly regarded by users for its ability to solve critical challenges in lead generation, prospecting smarter, gaining valuable insights into prospects' job history and responsibilities, improving outreach efforts through InMails, facilitating networking opportunities with like-minded professionals, and streamlining the entire sales process. It has become an essential tool for businesses looking to connect with the right people, generate quality leads, and drive sales success.

Users have made several recommendations regarding LinkedIn Sales Navigator. The three most common recommendations are:

  1. Utilize LinkedIn Sales Navigator for prospecting and lead generation. Users highly recommend using LinkedIn Sales Navigator for finding valid leads and reaching out to prospects. They emphasize its effectiveness in lead prospecting and sales enablement, making it a must-have tool for all levels of an organization. Some users even consider it the best way to do prospecting, especially for targeted ABM campaigns.

  2. Combine LinkedIn Sales Navigator with other tools and resources. Many users suggest using LinkedIn Sales Navigator in conjunction with other email prospecting tools and data scraping tools for a more comprehensive experience. They also recommend considering other products that integrate with LinkedIn Sales Navigator and doing thorough research before making a purchase. Additionally, users advise utilizing the free account on LinkedIn to its fullest before upgrading to LinkedIn Sales Navigator.

  3. Learn how to use LinkedIn Sales Navigator effectively. Users emphasize the importance of learning how to effectively navigate and utilize the features of LinkedIn Sales Navigator for success. They suggest watching online videos, conducting research, and seeking training or coaching from LinkedIn to maximize the potential of this platform. Some users also recommend checking out additional resources provided by LinkedIn such as the Social Selling Index.

Overall, users find LinkedIn Sales Navigator to be a valuable tool for lead prospecting, networking, and social selling. They recommend leveraging its capabilities alongside other tools, investing time in learning its functionalities, and exploring additional resources offered by LinkedIn for optimal results.

Attribute Ratings

Reviews

(1-25 of 79)
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Ada Bashir | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Awesome tool. It helps me with the lead collection, email fetching, and verification. While using LinkedIn sometimes you are able to see locked accounts, but using the Sales Navigator you can see those people with all of their activities. If you are in sales this tool will be the best help to get to your targets
  • See all people
  • Fetch emails
  • Collect leads
  • While fetching the leads it can remove those people who are currently not working in a particular company
  • Although it shows that the particular lead has been viewed and save in a list, but it can remove them for the new search
  • InMail messaging quota should be increased
I have had a positive experience using LinkedIn Sales Navigator, which has proven useful for me and my team in lead tracking and connecting with targeted clients. However, it is worth noting that LinkedIn's policy only permits a limited number of connections and searches. I helps you to do more targeted outreach
Score 8 out of 10
Vetted Review
Verified User
In the talent acquisition space, if you're not using LinkedIn, you're missing out on a large segment of the available candidate pool. There are a few different membership levels to choose from, but we chose LinkedIn Sales Navigator because we liked the additional filters it provides to enable you to really drill down into the background and experience you're looking for in a particular search. It also gives you more InMails, which are important when you can't find a personal email or phone number for someone.
  • Good filtering
  • More InMails
  • 1st, 2nd & 3rd level connection visibility
  • LinkedIn knows that recruiters and salespeople are using their platform to reach out to candidates and prospects, but if you reach out to too many, they will suspend your account. On top of that, their algorithm changes on you. It seems like they're working against themselves at the expense of their members.
LinkedIn Sales Navigator is great when you're doing a search and trying to get really granular. It also allows you to view profiles that are your 1st, 2nd & 3rd level connections.
Score 9 out of 10
Vetted Review
Verified User
I've been using LinkedIn Sales Navigator for the past 5 years now. It's a powerful database tool for customer relationship management, as well as hunting new prospective clients. In easier words, it puts order to chaotic TAM. The scope of use-cases ranges from researching to hunting, farming, sharing, searching as well as capturing important notes.
  • Search Functionality: LinkedIn Sales Navigator has one of the most powerful search functions. The filters are not unnecessary and some are very well thought of. You can drill down to finding a needle in a haystack of 20000 employee company when it comes to using LinkedIn Sales Navigator if done in the right manner.
  • Smart Links: Gone are the days of attached Decks. One can simply create their deck online using this feature on LinkedIn Sales Navigator, or even upload an existing ppt. A smart link is shareable as well as trackable for opens and clicks.
  • Fewer Clicks: With a single click, I can filter out decision-makers in any company. With a single click, I can import contacts from LinkedIn Sales Navigator to Salesforce. Lesser clicks are actually less stressful if you think.
  • Industry Filter: This is one of the things which definitely can and should be improved. Many companies exist on LinkedIn with an incorrect industry mapping. Moreover, I'd love a feature where industry grouping is possible. Online Retail is a primary Industry. And Fashion, Apparel, Utilities, Consumer Goods are sub0industries.
  • Sales Intelligence: ZoomInfo and G2 do this pretty well. Buying signals are provided in various forms and manners for the Sales team, which is something clearly missing in LinkedIn Sales Navigator, or added very recently and still in the nascent stages.
  • Employee Range Filter: Many a time, the results showcased using an employee range filter, differ from the results when checked on an individual basis in the company. This means if I put a filter of fewer than 50 employees companies, the results showcase a lot of companies having more than 50 employees as well.
Flexible Saved Searches: I love how we can save a very complex search created for future use so that we don't have to repeat it again and again. The cherry on the top is that you can even share this saved search with your other colleagues having the LinkedIn Sales Navigator license. Access to Decision Makers: With a single click, I can filter out decision-makers in any company. This is again a time saver in many ways. Alerts and Reminders: which can be set custom-based covering specific use cases. For example - if prospect A changes companies today, I can get an alert for it on my email (the only drawback being I need to manually save this prospect in a list first).
Angelica Cleofe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is extremely simple to search for and filter leads. I particularly like the ability to filter companies based on revenue, market, and technologies used (some software apps charge $500 or more for this). I haven't used the email feature yet, but it's convenient to have everything you need for lead generation in one place.
  • provides a great data list
  • easy to install
  • easy to search for leads and filter them
  • The database only includes people who have LinkedIn profiles.
It has aided us in connecting with companies and decision makers more quickly. The ability to search and research is extremely useful, and segmenting decision makers saves time when looking for a specific part of the organization, i.e. Finance, human resources, and so on.
Swetha Ravikumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Linkedin Sales Navigator is very helpful for business development and sales generation. LinkedIn Sales Navigator is primarily used for prospecting and prospect analysis such as finding the relevant contact and decision-makers of the organisation. With the help of advanced filters, we can filter out the lead company (account) and lead contact. Used to send emails to the prospect. Sales Navigator helps to identify the company details like location, employees and industries, etc
  • Prospecting
  • Account buliding and finding decision makers of the organisation
  • B2B networking platform
  • Lead generation
  • Recommend lead contact related to the specific industry we are in
  • Advanced search for industry section needs improvement
  • It would be great if provided a activity dashboard
For sales generation and business development, LinkedIn Sales Navigator is a very useful tool. We can do prospecting and lead generation easily which saves a lot of time.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
To my knowledge I'm the only one in my department who uses [LinkedIn Sales Navigator]. I use it to find out information on clients who I will be meeting (where they went to school, where they've worked etc. to find common interests) and also as another way to network with and meet prospective clients.
  • Searching for prospects. The search functionality is pretty simple and it lets you search for people in a variety of different ways (name, company etc).
  • Messaging clients. While there is a limit to what you can write, it is plenty of space to get your point across.
  • Professionalism. LinkedIn is a well-respected brand, and there is a certain element of perceived professionalism right off the bat (photo, work history, education, and endorsements all appear on profiles).
  • Pricing. LinkedIn Sales Navigator is fairly cost-prohibitive for someone like me who wants to do outreach on their own.
  • Mass outreach. There may be mass outreach available, but because I can really only budget for 30 credits per month, messaging people individually is my only realistic option.
  • Takes time. It takes a fair amount of time and effort to reach out to a limited amount of people each month.
When targeting very specific companies or decision makers, [LinkedIn] Sales Navigator can work. Most people seem to check their LinkedIn messages and many get notifications on their phones when they get an InMail. There is a certain amount of inherit professionalism and trust with LinkedIn. If my company gave me an unlimited budget I would use it a lot more frequently. It's great to make an introduction or connection, build trust, and send the occasional important message or request.
Rod Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Sales Navigator to find new prospects for our business. In today's online world, it can be difficult to zero in on decision-making prospects. Sales Navigator is the best online resource for locating and contacting the individuals (and sometimes organizations) that are our target market.
  • Finds qualified prospects.
  • Suggests other prospects based on your searches (which is awesome!)
  • Offers a comprehensive list of people in any given organization.
  • Makes it easy to contact people in the network.
  • Gives in-depth information on potential prospects.
  • Make the prospect's email available.
  • Lower the cost to use.
  • Offer a more robust app.
We were looking to engage with the NHL for a custom product that is well suited to the league. Sales Navigator was instrumental in helping us find the right people who could make decisions. We developed a product for the QSR world and Sales Navigator gave us a ton of prospects to work with (many of whom have become clients).
Jordyn Leaver | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is currently being used by our sales team- account managers, SDR's and sales reps to help prospect and find new contacts.
  • Confirm and update contact information of prospects
  • find new prospect and email information
  • Increased use of Inmail and sync to salesforce as activities
  • Reporting
  • prospect list building
I think the platform is beneficial to sales reps prospecting into certain accounts and being able to reach out via linkedin- as most people are more likely to read an in mail vs. an email. I do think there are some improvements on what can sync back and forth between salesforce as well as list building and exporting contacts.
VIKAS TIWARI (L.I.O.N) | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sales Navigator is used in our Business Development department. It is very easy to use and one can customize the filters to narrow down the search. It has reduced the problems of lead clashing, wastage of time. We can even save our account search or lead search so that we can resume from where we had left last time.
  • Dedicated lead research.
  • Dedicated Account Research.
  • Provides news and latest information about the selected industry company and market trends.
  • One can save their research so that it is accessible anytime and is not lost.
  • It would be better if one can view the email address of prospects by default.
  • While searching the leads if the setting allows to send them connection request automatically, it would save a lot of time.
  • If the sales navigator had the option to export all the saved or filtered leads or accounts in an Excel sheet that would be really helpful.
Sales Navigator by far has been very helpful for research part be it territory research, latest market trends in industries, growth news about the company we are following; everything is available, one just have to know how to do the things and things are quite easy as well. We also get digest emails about the important information in case we missed to check on Navigator.
Yee Yek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All of our sales reps use it for social selling tactics. It's candidly it's own market: there aren't many large-enough competitors out there for LinkedIn, and if you want to be able to contact prospects (i.e. people not in your network) on LinkedIn in a meaningful way, then you'll almost always have to use sales navigator. Not that this is necessarily a problem, but just pointing out the obvious: it addresses a problem it makes.
  • InMail
  • LinkedIn Messages
  • Viewing Prospects Discretely
  • [I feel it is] expensive
  • Administration is awkward [in my experience]
As I mentioned, because LinkedIn is so monolithic, it really is solving its own problem so it's the best at what it does. To that end, I would recommend it if your team wanted to do social selling in a professional network. Really understand the sales enablement program you want to have before you purchase though, otherwise [I feel] you could be dumping a lot of money for nothing.
June 17, 2021

Great Outreach Tool

Score 7 out of 10
Vetted Review
Verified User
Incentivized
The sales department utilizes [LinkedIn] Sales Navigator as an additional tool for outreach. It's becoming tougher to reach people by phone and email what with all the spam calls and emails that go out so this just adds another touch that can help to get our name out there to our prospects.

[LinkedIn] Sales Navigator is also great for working with larger companies and targeting several people at an organization rather than focusing on one individual. Especially at larger enterprise-level companies, there can be multiple decision makers or people involved in the buying process so having a means to reach out to them directly can be really beneficial.

I think it's a great tool in addition to phone and email. Don't rely on [LinkedIn] Sales Navigator alone for prospect outreach.
  • Alternate means for prospect outreach
  • Identify key decision makers and buying influencers
  • Keep track of the latest goings-on at prospective companies
  • More intuitive and easy-to-navigate system
  • Lack of gmail integration (there used to be an integration and it was great!)
  • Better way of tuning my settings to focus on the things I need specifically.
If you're working for a sales organization that focuses on tech-forward or enterprise companies, I think [LinkedIn] Sales Navigator is a fantastic tool. Reason I say that is because a lot of people in those fields are going to be on LinkedIn and are also active on the network which makes it a great tool for outreach. It's great to provide personalized outreach, like perhaps seeing a news article related to a prospect and following up with some marketing content from your company or just something in relation to the article/news.

It's a great tool to help warm up your outreach. Even if a person doesn't get in touch directly via LinkedIn, they may have seen your posts and messages so when you call or email, they are already familiar with who you are and may be more open to evaluating your company's product.
Matthew Bernstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator has been deployed across the entire sales team at my company over the course of the last 3 months. In this time, salespersons have used the tool as a prospecting aide, helping to find the right contact and being able to suggest new contacts and/or companies to go after.
  • Suggests new companies similar to companies that you are already working with
  • Sends notification when there is news about a prospect
  • Shows how you are connected to a prospect if not directly connected
  • Salesforce integration
  • Suggestions on leads based on verticals of focus
  • Email daily digest of news related to prospects and potential new prospects to target
It is best suited when you are aware of the client that you are looking to target, yet are unaware of the correct person that you should be reaching out to. It is great in this scenario as it will not only provide the contact but how you are connected to said contact.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used primarily for the sales and sales support departments within our company. We use it to research people and organizations, keep track of what's happening with our contacts in the news, and to identify decision makers and potential champions for our products and services. It's an incredibly useful tool.
  • Segment people by seniority and decision making ability.
  • Keeps you up to date on relevant news and information about your contacts.
  • Segment organizations by size and industry.
  • I hate that the messaging functionality is entirely separate from your regular LinkedIn inbox.
  • Cannabis is not listed as an industry or category despite the sector's rapid growth.
  • Changes to the platform can be frustrating to adapt to.
Social selling is an absolute critical skill for anyone in business development today, particularly given the implications of the coronavirus pandemic on travel and conferences. LinkedIn Sales Navigator is hands down the best platform for business professionals to network and connect with one another. It's great to be able to find decision makers in organizations that otherwise have very little information available about team members on their website.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using LinkedIn Sales Navigator in our sales and account management teams. We are using this as another connection point we have with our customers. This tool is great as it integrates with our customer relationship management platform so we will know if people have left the company or not.
  • Easy to setup and configure.
  • Syncs data from LinkedIn to our CRM.
  • Great tool to reach out for potential prospects.
  • Wish their was a org chart feature built-in.
  • Wish you could map fields from LinkedIn to CRM.
  • More data on how to contact a person at an org, mobile phone.
LinkedIn Sales Navigator is great if you are working to build connections with prospects or current clients. This is a great tool to help build your relationship or find warm introductions at your company with a prospect or if someone leaves the company. LinkedIn Sales Navigator is not well suited if you are trying to do cold calling and trying to get contact information like other emails and phone numbers to call.
Abhideep Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently, the Sales Navigator is being used by the Business Development Team members along with a few consulting leaders, client partners (folks who have account mining targets), and almost all senior leaders. For the Business Development team, it is one of the key channels for lead generation in B2B services selling space.
  • Finding related connections.
  • Finding people who can introduce you to someone.
  • Building lead list for targeting at a later date.
  • Ability to download an Excel or csv file of the lead list, account lists, etc.
  • Reporting hierarchy of a person or his/her place in the org chart.
  • Just like "open for work" tag, there could be a tag of "open to talk to vendors for CRM software" etc.
If you are into B2B selling of services or products with high ticket size, LinkedIn Sales Navigator can be useful. It is also useful if you want to penetrate into some specific large accounts and reach out to as many folks in that particular account. Where it may not be useful is when you have a B2C business and cost of reaching out to people on LinkedIn surpasses the ROI generated out of each customer.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used as a prospecting tool by the Sales and the RevOPS team to find companies of particular criteria (demographic, firmographic) and prospects in that company that [meet] our Ideal Customer Profile.
  • Finding companies that fit your ICP.
  • Prospects that fit your ICP.
  • Insights.
  • Company Hierarchy
  • Organizational Structure of the company
Best suited to create a prospecting list of accounts and prospects to go after based on ICP. Less suited to find data driven insights about the company.
Rubavanan Selvamuthu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are into the ERP business. US, Canada and Middle East in our prime [area], so identifying the exact users by Product and Industry wise. Only the Inside Sales department using this service more than 4 years. I converted [a] couple of contacts into positive and 1 closed won. [We are] using this service to validating the market for our products.
  • ABM - we can save some of the accounts and track them from scratch.
  • Response rate is more than 60% when we connect through LinkedIn message.
  • LinkedIn Post Search - I use some key words to identify or find information, which is related to my business.
  • Separate dashboard for saved accounts - where I can show the recent activity and Org level changes to the C level.
  • Email ID for the leads.
  • Some more filter for LinkedIn Post search.
Hard Time - I'm in [the] SAP business, there is no product search for SAP in filter. I have to give manual search [for] different key words to drill down the accounts. Middle East records are very low, not to get the exact or current updates from this region. Some times when I try to identify the leads with Name search it's not showing the current person, when I get it in random google search.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is being used by our Sales department to help generate new leads and business opportunities. It is being used by position levels within the organization--from senior management to entry-level business developers. For us, LinkedIn Sales Navigator has allowed us to increase our awareness, grow our lead pool, and increase our customer base.
  • In-depth lead/account searches
  • Reporting the chain of command
  • Proposing new leads based off of previous interests
  • Ease of use--during the search phase
  • Missing integration with SFDC
  • Lack of ability to edit a message after it has been sent
In my opinion, LinkedIn Sales Navigator is less appropriate for the client and prospect interaction, for example, it's more difficult to see posts made by the prospect than it is on regular LinkedIn. But it is much better suited for identifying finding and mapping new prospects than the regular LinkedIn. It is also less appropriate when it comes to sustaining conversation and sharing content with prospects. If you wish to share content, I recommend an email, but it allows for a quick introduction using email which you know goes directly to their personal email address.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used by my organizations sales and marketing department. The business problem it’s aiming to address is productivity. This platform allows me and my colleagues to maximize our time and and increase our workflow efficiency. With LinkedIn Sales Navigator, I can better target my outreach by finding the right people.
  • Ease of use
  • Comprehensive filters
  • CRM integrations
  • Not enough InMail credits
  • Lots of manual clicks
  • Price
It’s well suited for outbound sales reps. If your organization is targeting multiple accounts and industries, this is a great tool to help you narrow down your targets. However, I don’t think this tool is particularly useful if you are only focusing on inbound leads. Overall, it’s a great platform to use!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used by specific people within our sales group. It’s ideal for finding additional contacts within organizations and organizations to target. It’s better to find people than vertical markets because of its lack of SIC and NAICS codes, which would be very nice to have.
  • Identify people within an organization
  • Identify people with unique titles throughout the industry
  • Find social influencers in your target accounts
  • No SIC or NAICS company breakdowns
  • Users emails are personal and have little value to create business conversations
  • More and better filters
It may not be perfect but it’s better than the next tool. Plus you can integrate tools such as seamless.ai to find the data LinkedIn is missing
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used to find new contacts within prospect companies or even current customers. It is also used to determine the job descriptions and interests for the employees within said companies. The business problems it addresses are: prospects gone dark, lack of contacts, and potential future opportunities.
  • Recommending contacts based on Title
  • Ease of LinkedIn Mail
  • Adding to lists
  • Focusing on contact's interests and job descriptions
  • Their implementation in other platforms like Outreach is clunky
When new contacts/prospects are needed, LinkedIn Sales Navigator is fantastic. When you need to save different leads/contacts into different lists it makes organization very simple. Sales Navigator cuts away most of the "fluff" from profiles, making it streamlined and easy to use efficiently.

If you are only looking people up by their name and not going much deeper than that, however, then it might not be necessary.
ARMAND FONTES | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is currently being utilized by our sales department to identify leads and uncover more information about prospects.
  • Using it to identify leads
  • Using it to build our prospect list in seamless.ai
  • Using it to identify companies who match our buyers persona
  • Contact info like email and phone numbers
  • Filters for searching
it is well suited for brands that are looking to build out a high-level list of prospects. Smaller companies may not be able to justify the cost as it is expensive per license
Ben J. Varghese | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

LinkedIn Sales Navigator is arguably one of the most powerful selling tools available – but most teams are underutilizing it. In my organization, it is primarily used across the sales and marketing teams only with more focus on the sales teams.

LinkedIn has unlocked a world of possibilities for sales teams who try to reach B2B buyers who are closing the door on cold calls and emails. the business problem it addresses is lead sourcing, giving insights into a lead or a target company helping teams prepare for quality conversations.

  • Lead Sourcing
  • Company Insights
  • Insights into Hiring Surges
  • Amazing Database
  • A clean up of the data/leads to avoid inaccuracies
  • It would be more useful if there was a compulsory read button or icon that showed up on all chats and messages shared.
  • The credit limit could be bigger and maybe more generous as it is a pricey product in the first place
[LinedIn Sales Navigator] helps to grow your business channels by targeting potential prospects, building strong customer relationships, and nurturing leads. The helps you achieve sales process efficiency, thus, improve your bottom line.

It is an inappropriate tool if you are looking for quick responses and replies as it depends on each individual's online visiting pattern which is unpredictable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sales Navigator is being used by the sales teams. We use it for several reasons, to find leads, to find contacts to these leads, to segment the market and more. To our organization, it solves the problem to find leads, as sales navigator has very detailed filter options so we can focus on the region/function/company our product is suitable for.
  • Filter options (segmentation).
  • Ease and speed of use.
  • Complete database of leads.
  • Integration between regular LinkedIn and Sales Navigator.
  • Downloading lists.
Sales Navigator serves our organisation well. We have several users and we are able to tap into the lists from colleagues as well. For an organisation that needs leads in a specific sector/type of companies/type of profiles, I can't imagine a more complete lead provider. Less appropriate for organisations that already have segmented their market and know the companies that are their potential clients.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is being used by both sales and customer success to better understand strategic accounts and better support our customers. We use this to prospect into new organizations and new departments within existing customer accounts. Gaining crucial insight into a potential customer helps win more business for the company.
  • Shows aggregate data of a company's growth, hiring plans, etc.
  • Allows for easy searching among hundreds of potential prospects.
  • Links with Salesforce.
  • Can be a bit messy when switching from one job to another.
  • Little busy with it's alerting system.
  • Could use some AI based on "was this alert helpful or not."
It's probably the largest and most up to date data base of people in the world. The fact that it's user updated means that you can learn quite a bit about a person's personality, not just their formal job titles, experience, etc. Anywhere that relies on a customer facing sales force would benefit from Sales Navigator.
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